This Accessibility Statement and Accessibility Policy (“Policy”) sets forth the Platform’s formal commitment to digital accessibility and equal access for individuals with disabilities. The Platform recognizes the importance of providing a website, mobile applications, and digital services that are usable by all individuals, including those with visual, auditory, motor, cognitive, or other disabilities.
This Policy is adopted to:
Reduce risk of claims under the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and analogous state laws
Demonstrate good-faith efforts toward accessibility compliance
Align Platform operations with recognized accessibility standards, including WCAG
Provide a documented process for accessibility feedback, remediation, and ongoing improvement
Support legal, insurance, and regulatory review
This Policy applies to all public-facing and user-facing digital properties operated or controlled by the Platform.
The Platform acknowledges that digital accessibility obligations may arise under multiple legal regimes, including but not limited to:
Americans with Disabilities Act of 1990 (ADA), Titles II and III
Section 504 and Section 508 of the Rehabilitation Act (where applicable)
California Unruh Civil Rights Act
California Disabled Persons Act
Comparable state and local disability access laws
While regulations specific to websites and mobile applications continue to evolve, courts and enforcement agencies frequently reference WCAG (Web Content Accessibility Guidelines) as the primary benchmark for determining accessibility compliance. This Policy is intended to align with that evolving legal landscape.
The Platform’s accessibility goal is to conform, where reasonably practicable, to:
Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C), and any subsequent updates or successor standards.
WCAG principles include ensuring content is:
Perceivable
Operable
Understandable
Robust
The Platform recognizes that full compliance may not be immediately achievable in all areas due to technical, operational, or legacy constraints, but commits to continuous improvement.
This Policy applies to:
The Platform’s website(s)
Mobile applications
User dashboards and portals
In-app messaging systems
Forms, checkout flows, and account management tools
Customer support and help center interfaces
Third-party content, integrations, or services linked to or embedded within the Platform may not be fully accessible; however, the Platform will make reasonable efforts to encourage accessibility among vendors and service providers.
The Platform endeavors to incorporate accessibility best practices, including but not limited to:
Semantic HTML structure (headings, lists, landmarks)
Text alternatives for non-text content where feasible
Sufficient color contrast
Keyboard navigability
Logical focus order
Readable and predictable navigation
Avoidance of flashing or seizure-triggering elements
Resizable text and responsive layouts
Accessibility is considered during design, development, testing, and deployment phases, subject to resource and technical constraints.
Despite best efforts, some accessibility barriers may exist due to:
Legacy code or third-party software limitations
Rapid platform updates or feature rollouts
User-generated content beyond Platform control
Browser, device, or assistive technology compatibility issues
The Platform does not represent that its digital properties are entirely free of accessibility defects at all times. This Policy reflects an ongoing commitment, not a guarantee of absolute compliance.
The Platform provides a dedicated mechanism for users to report accessibility barriers or request assistance.
Users who encounter accessibility issues are encouraged to contact the Platform using the following information:
Accessibility Contact Method:
Email: SHWETHHA10@GMAIL.COM
Subject Line: “Accessibility Assistance Request”
When submitting a request, users are encouraged (but not required) to include:
A description of the issue
The specific page or feature involved
The assistive technology used (if applicable)
Contact information for follow-up
The Platform will make reasonable efforts to respond within a commercially reasonable timeframe.
Upon receipt of an accessibility request or complaint, the Platform will:
Log the request internally
Conduct a preliminary assessment of the reported issue
Determine whether remediation is feasible and reasonable
Prioritize fixes based on severity, impact, and resources
Communicate status updates where appropriate
Temporary alternative access methods may be offered where immediate remediation is not possible.
Accessibility responsibility is shared across multiple functions, including:
Product development
Engineering
Design
Compliance and legal
Customer support
The Platform may designate an internal accessibility coordinator or team responsible for:
Reviewing accessibility feedback
Coordinating remediation efforts
Maintaining documentation
Supporting audits and legal inquiries
Relevant personnel may receive training on:
Accessibility principles
WCAG guidelines
Inclusive design practices
Handling accessibility requests respectfully and lawfully
Training frequency and scope may vary based on role and operational needs.
The Platform may rely on third-party vendors for:
Payment processing
Mapping and navigation
Analytics
Customer support tools
While the Platform encourages accessibility compliance among vendors, it does not control third-party accessibility and cannot guarantee their compliance. Issues related to third-party services may be escalated to the vendor where feasible.
Nothing in this Policy:
Creates contractual rights beyond existing agreements
Constitutes an admission of non-compliance
Waives defenses available under applicable law
The Platform’s accessibility efforts are undertaken in good faith and subject to reasonable limitations.
This Policy may be updated periodically to reflect:
Changes in law or regulation
Updates to WCAG standards
Technological advancements
Operational experience
Continued use of the Platform after updates constitutes acceptance of the revised Policy.
This Accessibility Policy recognizes and operates in conjunction with:
Terms of Service
Privacy Policy
Content Moderation Policy
Safety and Incident Policies
Refunds and Dispute Resolution Policies
In the event of conflict, applicable law and governing agreements control.
This Policy is governed by the laws of the State of California and applicable federal law, including the Americans with Disabilities Act and related civil rights statutes.
The Platform affirms its commitment to accessibility, inclusion, and equal access. Accessibility is an ongoing effort, and the Platform welcomes feedback to help improve the experience for all users.
If you have questions or concerns regarding this Policy, please contact us:
Email: support@pykkit.com
Address: Palo Alto, CA 94304